SLEEP - Claim Policy

Thursday, September 02, 2010

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SLEEP - Claim Policy

As of July 1, 2010, the Associated Professional Sleep Societies, LLC (APSS) will no longer be processing claims for back issues of SLEEP.

Subscription forms/renewals received after November 30, 2010
Print subscription forms/renewals received after November 30, 2010 will not receive all issues for the volume year. The mailing list for each issue is compiled at least one month prior to the issue date. Claims for back issues will not be processed.

Missing/damaged issues
The APSS can no longer process requests for replacement of missing or damaged issues. If you did not receive an issue of SLEEP or received a damaged copy, contact your local post office. Contact us at (630) 737-9790 or subscriptions@aasmnet.org to verify the address to which your copy was sent.

Change of Address
Changes of address should be submitted four weeks in advance of the change to ensure uninterrupted service. Send your current mailing label (showing old address), along with your new address and the effective date of change. If you miss an issue because of the address change, the APSS cannot accept a claim for the missing issue.

Back issues of SLEEP are available online for individual online + print subscriptions, individual online subscriptions and institutional subscriptions. If you need assistance registering an account or logging into your account please contact the APSS at subscriptions@aasmnet.org or (630) 737-9700.